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  • Distance sales contract

    Distance selling contract

    Sales agreement

    Article 1- Parties



    Address Meriç sk No: 11 Kocasinan Mahallesi Toyak Iş Merkezi - ofis No: 232, 34188 Bahçelievler / İstanbul

    Telephone 905522220266

    Email [email protected]


    Name / first name / title of the buyer:


    the phone :


    Article 2 - Purpose

    The subject of this contract is Law No. 4077 relating to consumer protection and the application of distance contracts in relation to the sale and delivery of the product, the qualifications and sale price of which have been determined, and that the buyer has requested electronically from the site and defining the rights and obligations of the parties in accordance with the provisions of the list of procedures

    Article 3 - Product in the text of the contract

    The type of products, the quantity present, the model in addition to the color and the selling price are all indicated with the image of the product on the store

    Method of payment: Tizkari jewelery offer you payment on receipt function and the delivery time varies between 10-15 days, due to the system of the contracting company.

     Delivery address according to information received from the customer

    The name of the recipient based on information received from the customer

    Billing address

    Article 4 - General provisions

     The buyer declares to have taken note of the preliminary information on the essential characteristics of the product object of the contract, the sale price, the method of payment and the delivery on the named website of the seller, and that he has provided the necessary confirmation by electronically.

     The product covered by the contract will be delivered to the buyer / person or organization at the address indicated in the preliminary information on the site, depending on the distance from the buyer's home for each product, provided that it does not exceed not the thirty legal days.

     If the product covered by the contract is to be delivered to a person or organization other than the buyer, the seller cannot be held responsible if the person or organization to be delivered does not accept the delivery.

     The seller is responsible for the correct and complete delivery of the product covered by the contract, according to the qualifications specified in the order, and with warranty documents and user manuals.

     In order to provide complete and high-end services, requests will be received in luxury boxes, according to your choice and your tastes, in a suitable basket in addition to

    Warranty card

    A manual on the terms and conditions of maintenance of the part.

    All are delivered to you free of charge at no additional cost with any order.

     To deliver the contract product, the signed copy of this contract must be delivered to the seller and the price must be paid by the buyer. If the price of the product is not paid for any reason or is canceled in the bank records, the seller is deemed free from the obligation to deliver the product.

    The order can be canceled one day after having made its confirmation because if the product is manufactured or shipped, the customer cannot cancel the order.

    In the event that the customer wishes to cancel the order at the time indicated above, please contact customer service on WhatsApp in order to carry out the cancellation procedures while providing the employee with the following information:

    Full name and username on the app

    Order number

    User email

    If the seller is unable to deliver the product covered by the contract during the period due to force majeure or unusual circumstances such as bad weather conditions that prevent transport, he is obliged to inform the buyer. In this case, the buyer can use one of the rights to cancel the order, replace the product covered by the contract with a precedent, or delay the delivery period until the obstacle is removed. If the buyer cancels the order, the amount paid to him will be paid and within 10 days

     Defective or damaged products sold with or without a warranty certificate may be sent to the seller to make the necessary repairs under the terms of the warranty, in which case the shipping costs will be borne by the seller.

    This contract takes effect after being signed by the buyer and delivered to the seller by fax or mail.

    Article 5 - Right of withdrawal

    The buyer has the right to retract within 7 days of delivery of the contractual product to him to the person or organization at the address indicated. In order to use the right of withdrawal, the seller must be notified by fax, e-mail or telephone during this period and the product has not been used in accordance with the provisions of article 6.  If this right is exercised, it is necessary to return the original invoice and a sample of the goods delivery report indicating that the product delivered to the third party or to the buyer has been shipped to the seller. The price of the product will be returned to the buyer within 7 days of receipt of these documents. If the original invoice is not sent, VAT and other legal obligations, if applicable, cannot be returned. The seller bears the shipping costs of the returned product due to the right of withdrawal.

    If the customer agrees to pay the shipping amount and the cost of returning the order, the order may be canceled because in the normal case the shipping costs are the responsibility of the store (this procedure is not possible in the case of the request for special products such as name necklaces)

    Article 6- Products which cannot be withdrawn

    The right of withdrawal cannot be exercised for products which cannot be returned due to their nature, disposable products and reproducible software.

    Commemorative jewelry gives the customer the right to exchange an item, provided the order is not private and has not yet been shipped.

    Article 7 - General provisions

     People under 18 cannot buy from the seller

     Seller is not responsible for pricing inaccuracies caused by composition and system errors

    We provide you with the most accurate pricing information to all users who visit the site. However, errors can sometimes occur, and in this context the customer reserves the right to refuse or cancel any order, and in the event that the product is not correctly priced, we will contact the customer to inform them of error, and has the right to accept or cancel the order

    Article 8 - Approved court

    In the execution of this contract, the consumer arbitration committees and the consumer courts are authorized to settle the buyer or the seller up to the value declared by the Ministry of Industry and Trade.

    In the event of an order, the buyer is deemed to have accepted all the clauses of this contract.